Privacy Policy

This Privacy Policy describes how Zapfeed (“the Service”), operated by Applifyer, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713 (“We”, “Us”, or “Our”), collects, uses, and discloses your information when you use the Service, available at https://zapfeed.io and its subdomains and connected custom domains. By using the Service you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal data. When you create an account we collect your email address, and (if you sign in with Google) your name and profile picture. We request only the scopes needed to authenticate you and provide the Service.

Feedback content. Posts, comments, votes, and attachments you or your users submit are stored to operate feedback boards, roadmaps, and help articles. Some content can be submitted anonymously; in that case we may store an anonymous identifier, email (if provided), IP address, and user agent to prevent duplicate votes and abuse.

Usage data. Collected automatically, including IP address, browser type and version, pages visited, time and date of visits, and diagnostic data.

How We Use Your Information

• To provide, operate, and maintain the Service and your organization’s workspace.
• To authenticate you and manage your account and team memberships.
• To send transactional and notification emails (e.g. new posts, comments, and status changes).
• To process subscriptions and payments through our payment processor.
• To detect, prevent, and address abuse, fraud, and security issues.
• To comply with legal obligations.

Google API Services User Data Policy

When you sign in with Google we request only your basic profile information (name, email address, and profile picture) to authenticate you and provide core functionality. We do not use this data for advertising, do not sell it, and do not share it except as needed to provide the Service or as required by law. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers that process data on our behalf, including our cloud hosting, email delivery (Resend), file storage (Cloudflare R2), and payment processing (Stripe).
• Your organization. Content you post to an organization’s boards is visible to that organization’s team and, where boards are public, to visitors.
• Business transfers, in connection with a merger, financing, acquisition, or sale of assets.
• Legal requirements, when required to comply with the law or protect our rights.

Cookies

We use strictly necessary cookies to keep you signed in and remember your active organization. You can instruct your browser to refuse cookies, but some parts of the Service may not function properly.

Data Retention

We retain your personal data only as long as necessary to provide the Service and for legitimate legal, accounting, or reporting purposes. Feedback content is retained for as long as your organization keeps it or until deletion is requested.

Your Rights & Deleting Your Data

You may access, correct, or delete the personal information you have provided at any time from your account, or by contacting us. We will honor deletion requests except where retention is required by law.

Security

We use commercially reasonable measures to protect your data, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

The Service is hosted in the United States. If you access it from elsewhere, you consent to the transfer and processing of your information in the United States.

Children’s Privacy

The Service is not directed to anyone under 13, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.

Contact

Questions about this policy? Contact us at support@applifyer.com.